c8777 Privacy Policy

1Introduction

c8777 ("we", "us", or "platform") is a trusted online gaming and cricket betting platform in Bangladesh. We believe that your personal privacy is a fundamental right, and we are committed to protecting that right.

This privacy policy explains what types of information we collect when you use the c8777 website (https://c8777.cam), how that information is used, who it may be shared with, and what control you have over your information.

By using the services of c8777, you are considered to have given your consent to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

2Types of Information Collected

c8777 may collect the following types of information in order to provide its services:

2.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may open an account)
• National ID card or passport number (for KYC verification)
• Current address
• Email address
• Mobile number

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Gaming and Activity Information

• Account username and password (encrypted)
• Gaming history, bets, and results
• Deposit and withdrawal transaction records
• Bonus and promotion usage information
• Customer support communication records

2.4 Technical Information

• IP address and geographic location
• Browser type and version
• Device information (mobile, tablet, or desktop)
• Login and logout times
• Page visit patterns and click behaviour

3Methods of Data Collection

c8777 collects information in the following ways:

3.1 Direct Collection

Information you provide during the registration process is collected directly. This includes information submitted when creating an account, completing KYC verification forms, contacting customer support, and making payment transactions.

3.2 Automatic Collection

When you visit the c8777 website, our systems automatically collect certain technical information. This information is gathered through cookies, log files, and analytics tools.

3.3 Collection via Third Parties

We may verify necessary information from payment providers (bKash, Nagad, Rocket, Upay) and identity verification service providers.

4Purposes of Data Use

The information collected is used for the following specific purposes:

4.1 Account Management and Security

• Creating and verifying your account
• Ensuring login security
• Preventing fraud and unauthorised access
• Age verification (21 years or above)

4.2 Processing Financial Transactions

• Completing deposit and withdrawal transactions
• Maintaining transaction history
• Keeping account balances accurate

4.3 Service Improvement

• Personalising the gaming experience
• Improving platform functionality and design
• Providing relevant bonus and promotion offers

4.4 Customer Support

• Resolving your questions and complaints
• Providing 24/7 live chat support
• Sending important service-related notifications

4.5 Legal and Regulatory Compliance

• Complying with Anti-Money Laundering (AML) rules
• Implementing the responsible gaming policy
• Maintaining required records

5Data Storage and Security

c8777 employs industry-standard technical and administrative measures to ensure the highest level of security for your information.

5.1 Encryption and Cybersecurity

• All data transfers secured with SSL (Secure Socket Layer) encryption
• Passwords always stored in encrypted (hashed) form
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

5.2 Data Retention Period

Necessary information is retained while your account remains active. Even after an account is closed, financial transaction and KYC-related information may be retained for a specified period in accordance with applicable legal requirements.

5.3 Access Control

Only authorised c8777 staff are granted access to the minimum amount of information required to carry out their duties. All staff are required to comply with strict confidentiality agreements.

6Sharing Information with Third Parties

c8777 does not share your personal information with third parties except in the following limited and necessary circumstances:

6.1 Payment Providers

Necessary information is shared with bKash, Nagad, Rocket, Upay, and related banking institutions to complete financial transactions. The privacy policies of those institutions apply.

6.2 Identity Verification Services

As part of the KYC process, necessary information may be shared with identity verification organisations. These organisations maintain the highest security standards.

6.3 Law Enforcement Agencies

We may be required to provide information to relevant authorities under a court order, a lawful investigation process, or applicable law.

6.4 Game Software Providers

Game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive limited functional data (such as session IDs), but no personally identifiable information.

7Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the c8777 website. Cookies are small text files stored in your browser.

7.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, carry out security verification, and save language preferences. These cookies cannot be disabled.

7.2 Functional Cookies

These cookies are used to remember your personal preferences, such as your preferred game category and display settings.

7.3 Analytical Cookies

These cookies help collect anonymous statistics to understand how our platform is being used and to improve the experience.

7.4 Cookie Controls

You can control or delete cookies at any time by changing your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.

8Your Rights

As a user of c8777, you have the following rights over your personal information:

8.1 Right to Know

You have the right to know what information we hold about you. You can contact our support team at any time to request a copy of your information.

8.2 Right to Correction

You have the right to correct any inaccurate or incomplete information in your account. This correction can be made through account settings or via support.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, information related to financial transactions and legal obligations may need to be retained for the applicable period.

8.4 Right to Object to Processing

You have the right to object to certain types of processing of your information, particularly in the case of marketing communications.

8.5 Right to Data Portability

You may request a copy of your information in a machine-readable format.

9Privacy of Minors

c8777 strictly does not provide services to persons under the age of 21. Our platform is for users aged 21 and above only.

We do not knowingly collect personal information from minors. If we become aware that a user is under 21 years of age, we will immediately close the relevant account and delete the collected information.

If you believe that a minor is using c8777, please notify us immediately at [email protected].

10Changes to the Privacy Policy

c8777 reserves the right to update this privacy policy at any time. In the event of changes:

• The "Last Updated" date at the top of the policy will be revised
• For significant changes, notification will be provided via email or on the platform
• Continued use of the platform after notification has been given will be considered your acceptance of the revised policy

We recommend that you check this page regularly to stay informed about the latest updates.

11Contact

If you have any questions, concerns, or complaints regarding this privacy policy, you may contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our privacy team will endeavour to resolve your request as quickly and thoroughly as possible. We typically respond within business days.

Thank you sincerely for your trust in c8777. We commit to always keeping your privacy as our highest priority.